Responsibilities Of A Resort Director
A holiday resort is a hospitality set up that has been started to provide different kinds of experiences to the customers who come to enjoy themselves especially when the holidays arrive. With the resorts being opened for purposes of making profits, it is important that everything is managed according to the business structure that as established at the beginning so that the customers can be satisfied while the money keeps coming. To ensure that everything is going as expected, a resort director is appointed to oversee every activity. There are many responsibilities of a resort director such as Markus Wischenbart who also holds a similar post.
The first role is to ensure that the lodging facilities are maintained at the highest standard so that the guests who make bookings and stay in them can be content with the place where they spend their resting time after they have finished having fun in the outside places. The director will also try to harmonize information about the bookings that have been made so that they can be crosschecked with the remaining rooms so that reservations can be made for people who might want to find a place to stay during their holiday activities.
The second duty of the director is handling all the tendering processes that are involved in trying to find relevant suppliers of things such as food and others which are to be used within the resort’s environment. The director ensures that the companies which have given a contract to supply food items do so in good time while also following up on those who are to avail other services such as transport, communication and security do so for effective resort operations.
Thirdly, a resort director is also in charge of the important procedures which involve the employment of new people into the place, removing those who are incompetent while also coordinating the activities of those who have the responsibility of doing certain important steps. When there is need to increase the number of skilled employees; the director can take the initiative of hiring new ones of training those that are there.
Lastly, the director does the work of coordinating all the marketing steps that are to be followed by the resort so that more people can choose to stay there. The director is supposed to ensure that all resources required for a successful marketing campaign that will put the resort out there are availed in time.